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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
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Enhancing Availability of IT Infrastructure with Virtualization and Fault Tolerant Servers by Marathon Technologies
July 2008 - (Free Research) This document explains use of range of off-the-shelf technologies to enhance the availability and reliability of IT infrastructure in existing installations without necessarily needing to install new hardware.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is It Time to Share? Five Ways to Improve Employees’ Access to Applications by Cisco Systems, Inc
October 2008 - (Free Research) In this document network resellers share five important strategies for improving applications access.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How “Green” Are Your Digits? A Scorecard to See How Eco-Friendly Your IT Is by Cisco Systems, Inc
October 2008 - (Free Research) Changing the ways your company uses digital technology can quickly make your business more ecofriendly and efficient. Smart IT practices reduce carbon emissions and the consumption of valuable resources--including space and energy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems
February 2008 - (Free Research) One element of service level management is internal monitoring of hardware and applications. But companies now acknowledge the need to monitor Web site performance from an end-user perspective.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Truth about Agent Vs. Agentless Monitorinng: A Short Guide to Choosing the Right Solution by uptime software inc.
July 2008 - (Free Research) When selecting an enterprise-level monitoring solution, one of the first decisions the IT department needs to make is whether to opt for an agent based, or agentless monitoring solution. This paper helps you arrive at a decision.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Console Management in the Data Center by Avocent.
February 2008 - (Free Research) With the current shift away from large, centralized computer systems to decentralized, dispersed networks of smaller computers, learn why efficient and cost-effective network management, remote and/or local, is critical to today…
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Changing Your Network to Support Innovation by Cisco Systems, Inc
February 2008 - (Free Research) Networking expert Jimmy Ray Pursuer outlines how to expand the capabilities of your network, and to innovate with what it can do through simple, inexpensive add-ons and features.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Forrester Wave: Data Center Automation, Q2 2008 by Hewlett-Packard Company
April 2008 - (Free Research) This Forrester research brief reviews the top vendors in data center automation (DCA) and rates HP the highest due to the breadth of their solution in the very competitive DCA market.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pocket E-Guide - Managed Services: Leveraging Market Trends to Build High Margin Services by Zenith Infotech
September 2008 - (Free Research) With the continued evolution of the IT industry, Channel Professionals have rightly identified managed services as a way to offer timely, valuable services with attractive margins. This E-guide is a useful read for any Channel Professional interested in managed services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Leadership Strategy: How to Provide World-Class Help Desk Support by Citrix Online-GotoAssist
July 2008 - (Free Research) Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services by Citrix Online-GotoAssist
July 2008 - (Free Research) View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Virtualization from the Datacenter to the Desktop by Microsoft
October 2008 - (Free Research) This paper looks at the role virtualization should take in an optimized IT infrastructure- and presents a set of principles and best practices to build a comprehensive virtualization strategy for the organization.
(WHITE PAPER) GO TO WHITE PAPER

TechNet Webcast: Virtualization of Production Workloads Including Active Directory, SQL Server, and Others (Level 200) by Microsoft
October 2008 - (Free Research) This session presents the Contoso path to SQL Server consolidation and describes the possible solutions that can be deployed.
(WEBCAST) GO TO WEBCAST

Webcast - Network Management: From Reactive to Proactive Mode Using Centralized Management Tools by Stonesoft Inc.
July 2008 - (Free Research) Check out this webcast to learn how network management is expanding beyond simple device control to include security, compliance, and application performance.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

NAC at the Endpoint: Control Your Network through Device Compliance by Sophos Inc.
July 2008 - (Free Research) This white paper examines the control plane strategy, interoperability success and networking dividends delivered by Ciena's CoreDirector intelligent networks.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Network Management: From Reactive to Proactive Mode Using Centralized Management Tools by Stonesoft Inc.
August 2008 - (Free Research) Listen to this podcast to find out how network management has matured to include security processes, compliance achievement, and application performance responsibilities.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Geek Speak Webcast: Tips to Achieve a 4-Hour IT Work Week by SolarWinds
August 2008 - (Free Research) In this webcast josh explores ways to reclaim control of network engineering life, work fewer hours, and still be the hero by leveraging best-in-class network management software, practices, and tools.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Applying ITIL Best Practices to IPAM by BT INS
September 2008 - (Free Research) This white paper details how each of the main ITIL areas can be applied specifically to IP address management (IPAM), and the benefits that can be achieved from using an ITIL management framework.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Can I More Effectively Address the Needs of My Business Customers? by CA.
October 2008 - (Free Research) CA IP-based service management solutions help you protect and grow your customer base, extend competitive advantage and reduce risk by enabling you to deliver new managed services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Key to IT Business Alignment Is In Operations: Best Practice Series by CA.
August 2008 - (Free Research) The ability to measure the results of a process and identify weak points is a measure of success with IT. Learn how to recognize and track problems appearing in production to their real root cause so that real process improvement can take place.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Change and Configuration Management: Optimize Reliability, Minimize Risk and Reduce Costs by CA.
July 2008 - (Free Research) View this white paper and learn how Network Change and Configuration Management is helping to reshape infrastructure management toward a more strategic, process-aligned discipline with a range of benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Changing Face of Network Management by CA.
April 2008 - (Free Research) Automated network change and configuration management tools provide numerous benefits. Independent NCCM tools, however, are not enough on their own. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC White Paper: Achieving Business Value and Gaining ROI with CA' s EITM Software for Optimizing IT Infrastructures by CA.
April 2008 - (Free Research) This IDC white paper presents the results of an IDC study, sponsored by CA, to quantify the benefits, cost savings, and return on investment (ROI) that customers can achieve using CA’s Enterprise IT Management (EITM) software products.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Network and Voice Management for Evolving Business Environments by CA.
April 2008 - (Free Research) The network management market has grown quickly as IT has become the ubiquitous tool for driving business innovation, and as demands for improved service performance and reduced downtime have escalated.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Can Infrastructure Management Help Me Reduce Costs and Increase Business Productivity While Improving Service Delivery? by CA.
April 2008 - (Free Research) Infrastructure Management from CA consolidates and streamlines management of your IT infrastructure, helping you reduce expenses, address changing business demands and improve delivery and performance of services that drive the business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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