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Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge May 01, 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensuring Successful Voice Over IP Deployment by CA October 2008 - (Free Research) During this podcast learn what you can do at each stage of a VoIP deployment that will help you understand the capacity requirements of your current environment, smooth your transition to IP voice, expedite time to value and maximize ROI. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Voice Architectures and Deployment Models by Global Knowledge December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Your Network Ready for VoIP? by Blue Coat December 2008 - (Free Research) This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Connecting and leveraging VoIP islands by Orange Business Services May 2009 - (Free Research) VoIP, and IP networks in general, work better when they can connect directly to other IP networks. However, there are challenges to skirting the PSTN altogether. This E-Guide covers the pitfalls of VoIP islands; the challenges associated with moving away from the PSTN; and ultimately how to get the most from your IP network. (EGUIDE) VIEW ABSTRACT | GO TO

Long Term Evolution (LTE) - An Overview by Motorola, Inc. December 2007 - (Free Research) The recent increase of mobile data usage and emergence of new applications such as MMOG (Multimedia Online Gaming), mobile TV, Web 2.0, streaming contents have motivated the 3rd Generation Partnership Project (3GPP) to work on the Long-Term Evolution (LTE). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is your network ready for IP Telephony? Straight Facts About IP Telephony Planning and Deployment by ShoreTel May 2009 - (Free Research) Read this white paper to get the straight facts about planning for and deploying IP telephony in your enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Planning, Deploying and Managing Enterprise VoIP by CA April 2008 - (Free Research) The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to successfully deploy VoIP. The discussion includes a high level description of a proven methodology for deploying VoIP and other demanding applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

InComparison Network and Voice Management Software paper by Bloor Research by CA June 2008 - (Free Research) At least 60% of all network problems can be directly traced to implementing changes. In this white paper learn about strategy and solutions while implementing new technologies and maintaining live 24/7 operation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Key to Optimizing VoIP Deployments by Blue Coat December 2008 - (Free Research) To optimize VoIP deployments, Blue Coat is driving a new generation of solutions designed to accelerate converged IP voice and data networks. With Blue Coat's Application Delivery Network (ADN), IT can deploy comprehensive application visibility, security and acceleration technologies to deliver the highest quality VoIP transactions possible. (DATA SHEET) VIEW ABSTRACT | GO TO

Managing voice and video on your network by CA November 2008 - (Free Research) Managing voice and video on your enterprise network can get tricky. In this podcast, John Barlett and Kara Gattine discuss the main things network managers need to do to implement Quality of Service (QoS) for voice over IP. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

eGuide: Managing VoIP Quality by CA November 2008 - (Free Research) This expert guide will explore the issues that can impact your network when VoIP comes into play, and our expert will discuss strategies for keeping your voice and data traffic running smoothly on one network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper by ShoreTel May 2009 - (Free Research) The purpose of this white paper is to present and discuss the ShoreTel TCO Tool, an analytical method that informs and accelerates the technology evaluation process by calculating and comparing the TCO of available IP-based UC systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing the Business Value of Mobility by Intel Corporation December 2008 - (Free Research) Intel is combining new mobile technologies with innovative workspace designs to increase the productivity and satisfaction of its employees and reduce operating costs. In this white paper, Intel IT shares its experiences and insights in designing, implementing and supporting the new environment. (WHITE PAPER) GO TO WHITE PAPER

Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition by ShoreTel May 2009 - (Free Research) ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

IPTV Test and Measurement Best Practices by Alcatel-Lucent January 2007 - (Free Research) This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Controlling Skype in your Enterprise by Blue Coat May 2009 - (Free Research) Skype usage is continuing to gain ground in enterprises with over 250 million downloads worldwide. Management therefore needs to decide whether the benefits overcome the drawbacks and set appropriate policies within the organization. Read this paper for more details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The benefits of VoIP islands by Orange Business Services June 2009 - (Free Research) In this podcast, expert Jon Arnold explains how voice-centric IP PBXs are limited compared to converged communications, which can integrate other modes such as video, chat, email, etc. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent June 2009 - (Free Research) As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Pocket Guide by ShoreTel May 2009 - (Free Research) This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy. (EGUIDE) VIEW ABSTRACT | GO TO

IP Telephony from A-Z - The Complete IP Telephony eBook by ShoreTel December 2007 - (Free Research) Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management. (EBOOK) VIEW ABSTRACT | GO TO

IP Telephony: Reliability You Can Count On by ShoreTel May 2009 - (Free Research) This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IPControl - automated IP Address Management & DNS/DHCP server configuration by BT Diamond IP IPControl is a next-generation software system that enables service providers and enterprises to dramatically improve their IT infrastructure operational efficiency and service levels by automating IPAM and DNS/DHCP server configuration.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Network and Voice Management for Evolving Business Environments by CA April 2008 - (Free Research) The network management market has grown quickly as IT has become the ubiquitous tool for driving business innovation, and as demands for improved service performance and reduced downtime have escalated. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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